this guys in keywest ford knows how to go above and beyond in terms of customer satisfaction. we purchased a vehicle last week and all within 3 hours everything was done. the guys are really time efficient. robert was there all theway from the start to explain everything we need to know about the vehicle. he was very friendly. michelle was the best in getting us approved for the loan as well as finding the best rates for us. you will just notice the entire office staff working closely in a very happy environment.
Horrible and rude managers
Recently had some service work done on my 2016 Ford Taurus (wheel bearing + oil change) No complaints for the service work as it was done quickly but very bad experience regarding a damaged tire caused by the dealer which they denied to take responsibility for. (Inside of the tire sliced caused by hoist floor arm) I spoke with Sue and Tony both who were very rude to me regarding this concern. Exact words from Tony himself ***(we don't take responsibility for any tire issues). I told him I will see you in person with my dad and speak with you about this issue and his response (well you can come down if you like with your dad, uncle or whoever but I don't want to see you,) completely unacceptable responses especially being managers. I was not notified of the tire damage and they did not phone me to ask if i wanted the tire replaced especially being on the sidewall which is a major safety hazard only notes in the inspection report stating small cut in left front tire. I told Tony i shouldve been notified of the damaged tire and asked what if the tire blew on the highway causing a major accident? and he just brushed it off like it wasn't a big deal and laughed it off. My vehicle had a previous accident but is still under ford factory warranty because of the previous accident Tony and Sue both threatned me if I proceed any further regarding this tire issue they will deny my warranty claim because of my vehicle being in an accident. And i will have to pay the whole amount. Currently made a claim with Ford Canada regarding this matter and hope to get this resolved.
Happy Ford Owner
Key West is a Reputable Dealership
I have been dealing with Key West for quite a few years for both purchasing and servicing of my FORD cars. I have always found them to be sincere, helpful and easy to deal with for my purchases and listen to what you are asking for. As far as servicing, they are honest and go the extra to make sure you are happy.
Key West Ford
We went to Key West because they had an excellent selection of pre-owned Ford Flex's in stock. We were coming in from out of town to make the purchase, so arranging to have the vehicle available for test drives, getting some service work done prior to taking possession, and then getting the vehicle to us in Kelowna required some coordination. Overall, there were a lot of moving parts to this deal, but Colton the service rep handled everything smoothly and got us into our new car. We're very happy with our new car and with all aspects of our experience at Key West.
I recently needed a new vehicle and had a wonderful experience last time I bought new vehicle at key west ford so once again I go and visit the wonderful people at key west , and sure enough they go above and beyond to help me into another vehicle. I recommend visit key west ford if looking for a vehicle , I’m a customer for life won’t go anywhere else.
Friendly knowledgeable staff. They truly know how to treat people. Robert made me feel welcome and I will recommend Key West to my family and friends
My search for a family SUV
Having worked in the service industry myself for over 15 years I appreciate good customer service when I see it.
My experience with the team at Key West Ford was exceptional.
From Yashar in the service department to Rob Vanoverschot and Mike Nokes in the sales office the experience was always friendly, professional and most importantly one where I felt my family's needs were of the highest priority.
We test drove many SUV's of different makes and models and our final decision was unanimous. The Ford Explorer Sport ticked all the boxes for us and more with the quality of the drive, tech package, moon roof and mid console and captain's seats for the kids. A gorgeous vehicle and one we can't wait to drive and take on many long family road trips!
Thank you Key West Ford, you guys are awesome!
Jag Dhillon was very willing to work out a deal with us and made us feel comfortable with our decisions. Definitely recommend Jag and Key West Ford.
Thank you for your help
We just purchased a car from Peter Olson and it was great shopping experience with him. Peter was very knowledgeable about cars, and introduced a lot of detailed features to us. During the price negotiation, we didn't feel push, he worked hard to get the best price for us. Highly recommend to buy a car with him.
When you’ve got stuff that needs to get done, Frontier is up to the task.
Our featured inventory
2018 Nissan Frontier SV V6
2018 Nissan Frontier SV V6
2018 Nissan Frontier
Gun Metallic 2018 Nissan Frontier SV 4WD Automatic V6Home of the hassle free, stress free, buying experience...
Frontier’s full-length, fully boxed ladder frame is built for solid performance – on- and off-road. It’s made of materials that are both durable and stylish, like super-high-tensile-strength steel, and available chrome on the rear bumper and front grille. Rear privacy glass adds a touch of attitude, while keeping it cool inside, and a tailgate-mounted rear spoiler helps reduce drag. It all amounts to a rugged exterior that’s ready for whatever you dish out. But practicality and smart design don’t come at the expense of comfort. The Crew Cab offers spacious seating for five, and the King Cab® doors open wide, making it easy to get in and out of the cabin.
Pumping out up to 261 hp and a massive 281 lb-ft of torque, Frontier’s available V6 engine gets the job done. With a towing capacity of up to 6,710-lbs, you can bring along just about anything you need. Whether you choose a Crew Cab Standard Bed, a King Cab Standard Bed or a Crew Cab Long Bed, there’s plenty of room for cargo. And with an available spray-on protective bedliner, you won’t need to worry about tossing it in gently. There’s even an available Flexible Fuel Vehicle (FFV) feature that allows you to choose ethanol E85, standard gasoline, or any mixture of the two fuels.
Available NissanConnect with Navigation and Mobile Apps uses hands-free technology, your compatible smartphone, and your Nissan’s display screen to help you stay in touch with the outside world from inside your vehicle. It’s loaded with features that let you play your music, keep tabs on your social network, and navigate any city like a local.
Nissan Advanced Air Bag System includes dual-stage supplemental front air bags with seat belt and occupant-classification sensors. The inflation rate of these dual-stage air bags adjusts depending on crash severity and seat belt usage. Built into the front seats, supplemental air bags offer side-impact protection and move with you as you adjust your seating position.
Standard on all models is a 4-wheel Anti-lock Braking System (ABS) plus Electronic Brake force Distribution (EBD) that senses additional weight, whether it's a full cargo bed or a full tank of gas, and sends extra force to the rear brakes.
Sure, you want a truck, but you may not need the largest, most unwieldy beast available today. Instead, a highly capable but sensible pickup will do. Well, if this sounds like the market you’re in, might we suggest the 2017...
With the release of the 2018 Frontier SL, Nissan seeks to elevate the pick-up experience. No longer will drivers be forced to endure harsh vinyls and flat-cushioned seats. Instead they’ll be able to indulge in each mile, with...
Dominate the Pacific in the 2018 Frontier Desert Runner. Though named for the Baja sand, this half-ton beast will prove a worthy companion on every Washington byway - delivering class-leading performance and all-terrain power.Are...
Searching for and finding the right new vehicle is a lot of work. Countless internet queries and visits to dealerships can quickly become tiresome. Let us make things easier on you by introducing you to a terrific ride—the 2016...
The idea proves less than stellar - with a series of frayed straps looped around a pick-up bed, their tattered ends straining against the wind. Every buckle seems ready to snap; each cord is poised to break; and you know that...
It’s a collection of practical lines - economical design and efficient styling. You peer at the long span of a pick-up, noting the fenders meant to reduce drag and the tires intended to crush the pavement. There isn’t one...