this guys in keywest ford knows how to go above and beyond in terms of customer satisfaction. we purchased a vehicle last week and all within 3 hours everything was done. the guys are really time efficient. robert was there all theway from the start to explain everything we need to know about the vehicle. he was very friendly. michelle was the best in getting us approved for the loan as well as finding the best rates for us. you will just notice the entire office staff working closely in a very happy environment.
Horrible and rude managers
Recently had some service work done on my 2016 Ford Taurus (wheel bearing + oil change) No complaints for the service work as it was done quickly but very bad experience regarding a damaged tire caused by the dealer which they denied to take responsibility for. (Inside of the tire sliced caused by hoist floor arm) I spoke with Sue and Tony both who were very rude to me regarding this concern. Exact words from Tony himself ***(we don't take responsibility for any tire issues). I told him I will see you in person with my dad and speak with you about this issue and his response (well you can come down if you like with your dad, uncle or whoever but I don't want to see you,) completely unacceptable responses especially being managers. I was not notified of the tire damage and they did not phone me to ask if i wanted the tire replaced especially being on the sidewall which is a major safety hazard only notes in the inspection report stating small cut in left front tire. I told Tony i shouldve been notified of the damaged tire and asked what if the tire blew on the highway causing a major accident? and he just brushed it off like it wasn't a big deal and laughed it off. My vehicle had a previous accident but is still under ford factory warranty because of the previous accident Tony and Sue both threatned me if I proceed any further regarding this tire issue they will deny my warranty claim because of my vehicle being in an accident. And i will have to pay the whole amount. Currently made a claim with Ford Canada regarding this matter and hope to get this resolved.
Happy Ford Owner
Key West is a Reputable Dealership
I have been dealing with Key West for quite a few years for both purchasing and servicing of my FORD cars. I have always found them to be sincere, helpful and easy to deal with for my purchases and listen to what you are asking for. As far as servicing, they are honest and go the extra to make sure you are happy.
Key West Ford
We went to Key West because they had an excellent selection of pre-owned Ford Flex's in stock. We were coming in from out of town to make the purchase, so arranging to have the vehicle available for test drives, getting some service work done prior to taking possession, and then getting the vehicle to us in Kelowna required some coordination. Overall, there were a lot of moving parts to this deal, but Colton the service rep handled everything smoothly and got us into our new car. We're very happy with our new car and with all aspects of our experience at Key West.
I recently needed a new vehicle and had a wonderful experience last time I bought new vehicle at key west ford so once again I go and visit the wonderful people at key west , and sure enough they go above and beyond to help me into another vehicle. I recommend visit key west ford if looking for a vehicle , I’m a customer for life won’t go anywhere else.
Friendly knowledgeable staff. They truly know how to treat people. Robert made me feel welcome and I will recommend Key West to my family and friends
My search for a family SUV
Having worked in the service industry myself for over 15 years I appreciate good customer service when I see it.
My experience with the team at Key West Ford was exceptional.
From Yashar in the service department to Rob Vanoverschot and Mike Nokes in the sales office the experience was always friendly, professional and most importantly one where I felt my family's needs were of the highest priority.
We test drove many SUV's of different makes and models and our final decision was unanimous. The Ford Explorer Sport ticked all the boxes for us and more with the quality of the drive, tech package, moon roof and mid console and captain's seats for the kids. A gorgeous vehicle and one we can't wait to drive and take on many long family road trips!
Thank you Key West Ford, you guys are awesome!
Jag Dhillon was very willing to work out a deal with us and made us feel comfortable with our decisions. Definitely recommend Jag and Key West Ford.
Thank you for your help
We just purchased a car from Peter Olson and it was great shopping experience with him. Peter was very knowledgeable about cars, and introduced a lot of detailed features to us. During the price negotiation, we didn't feel push, he worked hard to get the best price for us. Highly recommend to buy a car with him.
The Nissan Maxima, it challenges every conventional notion of what a 4-door sedan is.
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2017 Nissan Maxima SV
2017 Nissan Maxima SV
2017 Nissan Maxima
Gun Metallic 2017 Nissan Maxima 3.5 SV FWD CVT 3.5L 6-CylinderHome of the hassle free, stress free, buying...
With 300 horsepower, a performance tuned suspension, a luxurious driver’s cockpit loaded with technology, striking aerodynamic styling, and a Sport Mode setting that’ll get your heart racing, it really isn’t just a sedan after all. It’s the 4-Door Sports Car®
Inspired by the layout of a modern fighter jet, Maxima® surrounds you in its luxurious, yet functional cockpit. A deeply bolstered sport seat helps keep you in place, the tall, angled center stack envelopes you and delivers all necessary information clearly and concisely, and every button, switch, and dial is exactly where you need it.
Maxima® is a driver-focused car, so we rotated the center console 7° to focus on the driver. Inspired by the GT-R® cockpit, this subtle shift perfectly positions every button, knob, dial and display toward the driver for immediate, intuitive information and command. Maxima's sport-styled heated and cooled front seats are bolstered at just the right width and height to conform to your body and help keep you in place, even during high-G cornering.
Maxima’s cutting-edge technology connects you to your ride, and the road, like no other sports sedan. The standard 8” multi-touch control screen and the 7” Advanced Drive-Assist® Display keep key information as close as a glance. A standard navigation system guides you to where you want to go, and with navigation “Swipe to Meter”, you can even send map directions from one screen to the other with just a swipe. Standard NissanConnectSM, standard Bluetooth® hands-free communications, an available Bose® Premium Audio system, turn-by-turn navigation—the list goes on. And of course, the Display Commander is there, letting you dial it all in from a single, central location.
Like every Nissan vehicle, Maxima® comes equipped with a suite of standard safety, driving, and convenience features designed to inspire confidence behind the wheel, and help make every ride better, safer, and more enjoyable.
If you're seeking heart-pumping power, bold styling and driving dynamics that deliver performance-car bang for your buck, a 2016 Nissan Maxima 3.5 SR is the sedan for you. Anchored by a 300-horsepower 3.5-liter VQ-series V6...
We discussed this incredible vehicle in our previous blog but we simply couldn’t fit in all its amazing features into one post. So, we’re back with more on the 2016 Nissan Maxima SR, discussing its immense comfort and...
Start your engines, Seattle! The 2016 Nissan Maxima 3.5 SR is here to reinvent your opinions on four-door sedans. This car is a serious performer—and we mean that absolutely sincerely. Below, we’re going to take a moment to...
Seattle, step into greatness with the 2016 Nissan Maxima S. This is a car that proves that you don’t need to splurge for an upper trim level in order to reap the benefits of fine design and engineering. Consumers have come away...
Practicality often defines the large sedan market, but the 2016 Nissan Maxima 3.5 SR is changing that notion. Instead of offering demure acceleration and sensible performance, the Maxima breaks the mold with its sport-tuned...