Shopping a used sporty SUV for my wife met with Robert Klaus who did a great job on intro and test drive. Came back next day and completed the deal with Micheal and Michelle in finance. Peter Olson worked with Robert behind the scenes coordinating the whole adventure. Painless process, friendly low pressure easy to deal with folks. the whole team came out to see my wife off in her new car including all the management team and the owner himself, all stood there in the pouring rain to watch her drive away! Highly recommend Robert and Peter if youre out car shopping. old fashioned personal service gets it done.
My experience at Key West Ford
I will share here my experience with Key West Ford. I have spent more than 7 hours with Mr. Peter olson (salesman), he was incredibly patient with me, showed me more than 12 possibilities of vehicles (in my budget). After we pick some cars he took me to do 5 test drives with the vehicles what really helped me so much on my choice.
Today I just pick up my car at Key West Ford just all clean (little issues on the vehicle were fixed just as promissed to me) and with fuel only for me to drive. I would like to thank Mr Peter Olsen and Key West Ford Team.
Thank you so much.
Great service and price
Jeff spent a long time with us and was very friendly and patient without being pushy. We purchased a used car, and on delivery he noticed a warning light in the dash. The dealership took care of it promptly. After driving for a few weeks we’re very happy with our car. Highly recommended!
Friendly, honest and fast.
Sasha was great to deal with. He was informative, friendly and fun to deal with. He wasnt pushy at all. They were fair about pricing and the whole process was easy and quick. Nicholas who did my fianancing was a pleasure to deal with and I would have to say overall this was the best experience buying a new vehicle I have had.
Outstanding Customer Service & Popcorn
From the second I pulled into the parking lot the experience started... I was greeted as soon as I exit my vehicle and was shown vehicles that I was interested in... Customer Service is key for me and when I didn't received it to my standards at another dealership which was closer to home, I decided to try Key West Ford... I am happy to say that I made a smart decision and needless to say I left with a new vehicle that I'm very happy with... If you are looking for a new vehicle I highly recommend Key West Ford...
Organized and Quick
Second time buying a new truck with the guys at Key West Ford. I'm a busy person and they worked hard while I was unavailable to finalize my truck purchase. Peter Olson worked especially hard for me and I received what I asked for. Thank you!
The salesman was nice
I was so pleased with my experience here. I had my kids with me and it could have been worse. Arash was lovely to deal with. I didn’t feel like the manager really got us.
Great Better then before. Keep the good work up.
It was a great pleasure to have a sales person care about me as a client. The other workers at Keywest Ford were very present to deal with too. In the past the after care service was not good. Keywest has change for the the better. Sales people like Peter Olson are need in the car sales industry. Peter went above and beyond to make my experience to be a great one. I would recommend if you are look for a vehicle to go see Peter at Keywest ford. The team members At Keywest ford were very different to deal with compared to my last few experiences. The new team were great. Keep the good work up.
Excellent customer service!
Highly recommend Peter Olsen for sales. Super helpful and very authentic. Definitely one of my best experiences thus far.
Thank You, Peter!
Most Common Nissan Vehicle Questions In Seattle, Tacoma, And Bellevue Washington
(Posted on Jan 19, 2019 at 11:59PM by Robert Bacon)
I’ve just had the brake pads changed on my 2017 Nissan Titan XD and the mechanic said I needed to “bed them in”. I’m not quite sure what this entails: could you take me through the procedure?
'Bedding in' is something you can do to get the most out of a new set of brake pads. If you want as much stopping power as possible from your 2017 Nissan Titan XD, then it's an essential process.
'Bedding in' transfers a thin layer of material from the outside of your pads to your rotors. Doing this actually makes your brakes last longer and perform better by generating more friction.
The process comprises of rapid acceleration and deceleration, so you need to pick a safe location to do this.
Firstly, you should accelerate up to around 45 mph and then bring your Titan XD to a halt using medium-to-soft braking force. You need to repeat this three to four times.
Next, slow your truck down from 60 mph to 15 mph using aggressive braking force. Repeat this eight to ten times before letting the vehicle sit for a few minutes: this gives your rotors and pads a chance to cool down.
That’s all there is to it, Mark! Contact Kirkland Nissan, Washington if you need anything else.
(Posted on Jan 16, 2019 at 11:59PM by Robert Bacon)
My friend was driving behind me recently and said she saw some fluid come out my 2018 Nissan Maxima's exhaust. I’m just wondering what this is and if I should be worried.
This may or may not be a problem for your 2018 Nissan Maxima depending on what fluid is coming out of your exhaust.
More often than not, when you see fluid coming out of a vehicle’s pipe, it’s water. This is caused by condensation which has formed inside the exhaust system and is usually accompanied by thin white smoke: this is nothing to worry about.
If your car has been warmed up and running for a while but thick white smoke and water are coming out of the exhaust, it could be a more serious issue; this may indicate that you have a blown head gasket or a cracked engine block.
The fluid coming out of your exhaust could be gasoline, and this would indicate that there’s an incomplete burn in the combustion chamber. Essentially, the fuel/air mixture is not igniting properly and the excess is coming out of your pipe.
If you're experiencing the second or third issue listed above, you should call into our Service Department and let the Technicians have a look.
Thanks for your question, Amanda! Contact Kirkland Nissan, Washington again if you need anything else.
(Posted on Jan 16, 2019 at 12:27PM by Robert Bacon)
I’ve noticed my 2018 Nissan Sentra has a rough idle. My friend said that worn out spark plugs could be the problem: is he correct?
If you have worn out spark plugs in your 2018 Nissan Sentra, they could cause a rough idle - I’ll explain why.
Spark plugs ignite the air and fuel mixture in your vehicle’s cylinders. When they are working properly, the combustion rate is constant and that keeps your car’s idle steady.
Once your plugs deteriorate, they can’t ignite the gas and air as efficiently or consistently. So, when this mixture combusts, it will cause your Sentra's idle to rise and fall.
Unfortunately, a rough idle can be caused by lots of different problems: a broken vacuum hose or a clogged filter could also produce this issue. There is really no way for me to give an accurate assessment of your vehicle without inspecting it.
My advice is to call into our Service Department and let the Technicians have a look at your car.
Thanks for the question, Andrew! Contact Kirkland Nissan, Washington again if you need anything else.
(Posted on Jan 15, 2019 at 11:59PM by Robert Bacon)
I recently accepted a new job offer which means that I'll be moving to a warmer climate. I’m wondering if leaving my 2018 Nissan Rogue under strong direct sunlight could damage it.
It’s great to hear about your new job, but you’re right to be cautious about leaving your 2018 Nissan Rogue exposed to direct sunlight.
Ultraviolet radiation combined with extreme heat wreaks havoc on dashboards around the world. Over time this will cause the materials to split and crack, so watch out for it.
Your car’s paintwork and exterior plastic parts will also fade at an increased rate when exposed to excessive sunlight. This is especially true if your vehicle is a dark color like black, blue, or red.
Another thing which suffers in severe heat is your Rogue’s upholstery. Nice leather seats can quickly age under direct sunlight as their natural oils dry out; this will cause them to stiffen and crack.
Bearing what I’ve said in mind, it is always best to try to park your car in a shaded spot.
Thanks for the question, Tom! Contact Kirkland Nissan, Washington again if you need anything else.
(Posted on Jan 14, 2019 at 10:34AM by Robert Bacon)
I recently purchased a 2017 Nissan Sentra but noticed a flapping sound coming from the air conditioning unit. I only hear it when the system is on: do you have any idea what could be causing this?
Congratulations on your latest purchase, the 2017 Nissan Sentra is a great vehicle. Hearing a flapping or slapping sound coming from the air conditioning unit is a common automotive issue and nothing to be concerned about.
The cause of this problem is almost certainly a worn out ventilation flap. Once this piece becomes loose, it starts to make a slapping sound whenever you use the air conditioning system.
Your A/C probably isn't as consistent or strong as it once was but, apart from this, it won't cause your vehicle any other problems. It's likely that you'll be more annoyed by the slapping noise than you are by the slightly reduced airflow.
My advice is to call into our Service Department at your earliest convenience and let the Technicians inspect your Sentra.
Thanks for the question, Anna! Don’t hesitate to contact Kirkland Nissan, Washington again if you need anything else.
(Posted on Jan 13, 2019 at 11:21AM by Robert Bacon)
I recently bought a new 2018 Nissan Kicks from your Kirkland dealership. It smells great and I’d like to know how to keep it that way.
There are plenty of ways to keep your 2018 Nissan Kicks smelling delightful. The methods I’ll cover below will work much better than a store bought car air freshener.
One way to get a nice fragrance in your vehicle is to put a scented candle under one or both of the front seats. The best thing about this method is there are far more scents to choose from than a standard air freshener.
Another great piece of advice is to keep coffee beans in your vehicle. Apart from smelling wonderful, they can absorb unwanted odors: just make sure you change them every so often.
If you find your Kicks is starting to smell bad, try sprinkling some baking soda over the interior and leaving it overnight. Then, in the morning, vacuum it all up; this should remove any unwanted scents.
You might find that your seats start to retain an unpleasant smell, especially during summer. All you need to do is rub them down with some dryer sheets to return them to their original glory.
Thanks for the question, Emily! Contact Kirkland Nissan, Washington again if you need anything else.
(Posted on Jan 8, 2019 at 11:59PM by Robert Bacon)
I'll be spending a few months in Europe this year for business. Do you think I should get a trickle charger to make sure my 2018 Nissan Sentra’s battery doesn't go flat? If so, how would I set it up?
If your battery isn't going to be used for a few months it will start to discharge. With this in mind, it would be a good idea to fit a trickle charger to your 2018 Nissan Sentra while you’re away.
The best type to go for is one with a built in regulator. This will match your battery’s discharge rate, ensuring the power always stays at a constant level.
Attaching a trickle charger is an easy process. First, you need to make sure that your vehicle is parked in a well-ventilated location which is free from rain. Then you should turn your Sentra’s ignition off and remove the key.
Make sure the amperage and voltage levels on the trickle charger are set to match your vehicle’s battery before you connect anything.
A trickle charger has two alligator clips, you need to connect the positive one to the matching battery terminal. Then, clasp the negative to a bare piece of metal: the car’s frame is a good option. Finally, you can plug the unit into a regular power outlet and switch it on.
Thanks for the question, Christopher. Contact Kirkland Nissan, Washington again if you need anything else.
(Posted on Jan 8, 2019 at 04:03PM by Robert Bacon)
I was thinking about doing some light off-roading in my 2018 Nissan Frontier. My friend said slightly deflating the tires would help: is this true and, if so, what PSI should they be?
Hitting some tough trails is a fantastic pastime and the 2018 Nissan Frontier is a great truck to get you started. In this instance, your friend is right: lowering your PSI will aid you when off-roading.
If you’re driving over loose sand, rocks, or mud you want as much of the tire’s surface area to touch the ground as possible. So lowering your PSI will actually give your Frontier more traction.
You’ll also notice that the ride will feel less stiff as you drive over obstacles, thus making life easier for everyone in the cabin. Although letting some air out of your tires won’t make them impenetrable, they will be more resistant to punctures.
Finding the right pressure for your Frontier will take some trial and error. Most stock tires are rated at around 35 PSI +/-: 15-20 PSI is a good starting point for off-roading.
Don’t deflate your rubber too much as this could cause it to come off the wheel.
Thanks for the question, Toby. Contact Kirkland Nissan, Washington if you need anything else.
(Posted on Jan 7, 2019 at 09:21AM by Robert Bacon)
My father told me to warm up my 2018 Nissan Titan XD for around five minutes before I set off in the morning. Does this sound about right to you?
The idea that you need to warm your car up for a few minutes during the winter is one of the biggest myths in is the automotive industry.
Older vehicles used carburetors to create the right mix of air and gasoline. They needed to be warmed up properly or the engine could stall: this is where the idea comes from.
Modern engines, like the one in your 2018 Nissan Titan XD, use fuel injectors which don't need to be warmed up to work properly.
Industry experts recommend leaving your car running for no longer than 30 seconds before driving in winter. This is long enough to heat the clumpy oil at the bottom of your engine and make it begin to flow freely.
The only exception would be if you are about to pull a heavy load during winter: in this case, you can let your truck warm up for around five minutes.
Thanks for the question, Emma! Contact Kirkland Nissan, Washington if you need anything else.
(Posted on Jan 5, 2019 at 05:03PM by Robert Bacon)
Over the holidays my brother and I had a debate about what reduces my 2018 Nissan Kicks' gas mileage more: driving with the windows down or using the air conditioning system. Can you put an end to this dispute?
This is one of the age-old automotive debates and, for a long time, there was no concrete evidence to support either side. Thankfully some research has been conducted which will end this dispute and help you get the most out of your 2018 Nissan Kicks.
The air conditioning system in a vehicle is essentially powered by the engine. So, when it’s on, the car’s drivetrain needs to use more fuel.
Driving with one or multiple windows down increases a vehicle’s drag. Since this slows a car down, more fuel is required to make it run at the same speed.
General Motors and the Society of Automotive Engineers (SAE) conducted tests in 2004 to get to the bottom of this debate. Using a wind tunnel, they determined it was more fuel efficient to drive with your windows down than use an air conditioning system: this is true for both SUVs and sedans.
Thanks for the question, Liam! Contact Kirkland Nissan, Washington if you have any more automotive disputes that need to be settled.