The salesman and other staff were friendly knowledgeable and efficient.
Would recommend the dealership. I got a good deal and the selection was outstanding. I live on Vancouver Island and the price was better here.
From first contact to the end, it was a smooth and awesome experience at Key West Ford.
I inquired to the sales rep Kai through AutoTrader the day before about a 2008 Jeep Patriot. Within hours I got a response, and we scheduled a test drive next day.
Following day Kai was awesome and texted me his ETA to the dealership, and made sure I was taken care of before I even came in. The test ride was smooth, and I loved the car and price. The finance rep Gurj was also fantastic, worked around some technicalities with the financing and got me on the road in no time.
Within a few hours, everything was sealed and I drove home with the Jeep. Thank you Kai, Gurj, and everyone else who took care of me today. I appreciate the transparency, friendliness, and professionalism from everyone.
Great service from Pete & Brian
We bought two used cars, one from Brian and one from Peter. Both took their time to search for the right car and we went with each car on a test drive.
Peter Olson was very helpful with everything took his time to explain and show all.
Management team was remarkable.
This place is a friendly and amazing place to be.
Recommend to everyone that want to have a amazing experience like myself.
Great service from the staff a Key West Ford. I was surprised to pick up vehicle with a fill tank of fuel alot of dealerships don't do this anymore.
Search over !!!
Going above and beyond to satisfy
Peter, while on his day off (what salesperson ever has a day off LOL) spent the entire day trying to find the best fit for us in a used vehicle. After shovelling many cars covered in a foot of snow, we realized that Peter was willing to shovel the whole lot if we could find what we were looking for. What really impressed us was not only his knowledge of the vehicles and the new technology but his desire to find us the vehicle best suited to our needs. Peter helped us narrow down the search and test drive suitable vehicles till we found this comfortable and economical vehicle with more options than we asked for.
All the staff involved in our search were friendly, courteous and very helpful
Buying a truck from Key West Ford was a positive experience.
Buying our used truck from Key West Ford turned out to be a hassle free experience for my wife and me. The sales person, Jag Dhillon, and the two managers, Ivan Matulik and Michael Nokes, were professional, courteous and friendly. We encountered no high pressure sales tactics.
We also were appreciative of the fact that Ivan allowed us to take the truck to our own mechanic for an inspection and appraisal.
The vehicle was more than fairly priced and was in excellent mechanical shape. Their detail crew had the 2010 F150 looking like new.
We would have no problem recommending Key West Ford to others.
Review of sale service
I had an exceptional experience dealing with the whole team at key west Ford, especially Jag and Nicholas T. They went above and beyond to help us get our new vehicle!! I would recommend to others for sure.
Excellent customer service
Peter was an ideal salesman. He was friendly, helpful and put us under no pressure. We got a great deal on exactly the right car.
Most Common Nissan Vehicle Questions In Seattle, Tacoma, And Bellevue Washington
(Posted on Mar 24, 2019 at 09:00AM by Robert Bacon)
My father has advised that I upgrade the spark plugs in my 2019 Nissan Rogue. He said to go with either single or double platinum units: could you explain the difference?
There’s no right or wrong decision here. But upgrading the spark plugs in your 2019 Nissan Rogue to single or double platinum ones will provide some benefits.
To start with, you should understand that standard spark plugs are usually copper on the inside with a nickel-alloy coating around the electrode. These tend to last for about 20,000 miles before performance levels drop.
Single platinum spark plugs: These units use a platinum center electrode which is harder than the regular nickel-alloy coating. They usually last for up to 100,000 miles.
Double platinum spark plugs: These units use platinum for both the center and ground electrodes. They also last for up to 100,000 miles but offer greater performance benefits than the single version.
Whether or not you should change your spark plugs depends on what you want from your Rogue. If you plan on racking up a lot of miles, it makes sense to get components that have a longer lifespan.
Thanks for your question, Kim! Contact Kirkland Nissan, Washington again if you need anything else.
(Posted on Mar 23, 2019 at 10:00PM by Robert Bacon)
My 2018 Nissan Kicks’ headlights have been flickering lately. I was told this is due to a problem with the alternator: what do you think?
There are a number of reasons your 2018 Nissan Kicks’ headlights would start flickering. A malfunctioning alternator could be to blame, and I’ll explain why.
Your alternator takes energy from the vehicle's crankshaft and turns it into electricity which is then stored in your car’s battery.
So, when your engine is running, the alternator helps to power all the electrical systems in your Kicks.
If your alternator begins to fail, it won’t be able to power your headlamps effectively. This will cause your lights to flicker, pulsate, or just be dim. The problem is often worse when your engine is idling and seems to get better once you start driving.
An issue with your battery or voltage regulator could also cause your vehicle’s lights to flicker. The best thing for you to do is call down to our Service Department and let the Technicians have a look.
Thanks for the question, Martin! Please don’t hesitate to contact Kirkland Nissan, Washington if you ever need anything else.
(Posted on Mar 22, 2019 at 09:00AM by Robert Bacon)
I hit a curb at a pretty high speed in my 2019 Nissan Sentra the other day. Now I’m worried that one of the rims might be bent: what signs should I look for?
There are a few telltale signs that you have a bent rim. Below are some potential issues to look out of with your 2019 Nissan Sentra.
A few things could cause a vibration to come through your steering wheel but, if you notice this issue right after you hit the curb, it's probably down to a bent rim. Additionally, you'll find that your Sentra’s handling is less responsive and you may even hear a thumping sound while driving.
If you feel vibrations come through the seat, it could indicate that one of the rear rims is damaged.
The tire around a damaged rim may start to leak air so this is something to be mindful of. If this starts to happen, you need to fix the problem ASAP as it could eventually lead to a blowout.
Thanks for your question, Dave! Don’t hesitate to contact Kirkland Nissan, Washington again if you ever need anything else.
(Posted on Mar 16, 2019 at 11:00PM by Robert Bacon)
My 2018 Nissan Titan has been making a whining noise when I try to start it. The engine eventually turns over, so I’m not sure if it’s something to be concerned about: what do you think?
It sounds like your 2018 Nissan Titan’s starter motor is beginning to fail and, unfortunately, this is something to be concerned about.
Two gears must mesh together for your engine to turn over: one is at the end of your starter motor and the other is connected to the drivetrain's flywheel.
When you turn the key, these two gears should spin together and start your Titan’s engine. It appears that the components are not properly or consistently moving: this produces a whining noise.
This is an issue that will only get worse and result in your engine completely failing to turn over. You should take your truck to our Service Department and let the Technicians have a look at it. Unfortunately, you may need to get a new starter motor.
Thanks for the question, Brian. Don’t hesitate to contact Kirkland Nissan, Washington again if you ever need anything else.
(Posted on Mar 16, 2019 at 05:00PM by Robert Bacon)
I’ve recently noticed that my 2018 Nissan Kicks’ gas mileage has decreased for no obvious reason. My friend said it could be due to a problem with its oxygen sensor: what do you think?
If you’re seeing your 2018 Nissan Kicks’ gas mileage drop inexplicably, it could indeed be due to a problem with your oxygen sensor.
The oxygen sensor is located in your vehicle’s exhaust and reads the percentage of O2 the car is expelling.
The sensor will detect if your engine is running lean or rich and send a message to the car’s ECU to adjust the fuel/oxygen mixture accordingly.
Of course, if the oxygen sensor isn't working properly it may pick up false readings and get your ECU to send an unnecessary amount of fuel to the engine: this would result in your gas mileage dropping.
A faulty oxygen sensor tends to get worse over time and can raise your car’s fuel consumption by up to 20%. This is an issue you should fix now before it costs you more money at the pumps.
My advice is to call down to our Service Department and let the Technicians have a look at your Kicks.
Thanks for the question, Maggie. Contact Kirkland Nissan, Washington again if you need anything else.
(Posted on Mar 16, 2019 at 09:00AM by Robert Bacon)
I do a lot of driving in my 2019 Nissan Rogue so try to look out for any maintenance issues. I’ve noticed that it’s using about a quart of oil every 500 miles and been told this is down to a problem with the valve guides: is this correct?
It’s not unusual for high mileage cars to use a quart of oil between every 1,000-5,000 miles. But if your 2019 Nissan Rogue is using this amount every 500 miles, that is excessive. This could be the result of worn valve guides or too much distance between them.
If the valve guide seals are cracked, missing, worn, broken, or have been improperly installed the engine will also consume too much oil.
The problems mentioned above will cause your Rogue's powerplant to suck oil down the guides between the cylinders.
This issue could also be the result of broken piston rings or wear in the cylinders. So the best thing for you to do is call down to our Service Department and let the Technicians inspect your car.
Thanks for the question, Andy. Contact Kirkland Nissan, Washington again if you need anything else.
(Posted on Mar 15, 2019 at 11:59PM by Robert Bacon)
My 2018 Nissan Pathfinder has started overheating. I've heard this could be down to a problem with the thermostat: what do you think?
I’m sorry to hear about the problem with your 2018 Nissan Pathfinder. A number of things could cause an engine to overheat, one of them is a malfunctioning thermostat.
Your thermostat monitors your engine’s temperature and opens a valve to circulate coolant when it’s necessary: this process usually happens at around 212 degrees Fahrenheit.
If your car’s thermostat is broken, it may not open the valve when necessary. This deprives the engine of its much-needed coolant and ultimately results in the drivetrain overheating.
If your car overheats it can lead to catastrophic engine failure, as components seize together due to the extreme heat. A broken thermostat isn’t the only problem that might cause this, having air in the coolant line or a lack of oil could also be to blame.
You should call down to our Service Department and let the Technicians inspect your Pathfinder.
Thanks for the question, Andrew! Don’t hesitate to contact Kirkland Nissan, Washington if you ever need anything else.
(Posted on Mar 15, 2019 at 05:00PM by Robert Bacon)
It sometimes smells like rotten eggs in my 2019 Nissan Sentra while I’m driving. I've heard that this could be down to an issue with the catalytic converter: what do you think?
Although there are a few things which could cause your 2019 Nissan Sentra to start smelling like rotten eggs, the most common reason is a problem with the catalytic converter.
The compound which makes the rotten egg smell is called hydrogen sulfide. This is a product of the small amount of sulfur found in gasoline.
The catalytic converter’s job is to transform the compound mentioned above into sulfur dioxide which is odorless.
When a catalytic converter breaks or its filters become blocked, it can’t transform the sulfur into an odorless form. Although this is the most common cause, the smell of rotten eggs could be the result of an engine that’s running too hot or a problem with your car’s fuel pressure regulator.
My advice is to call down to our Service Department and let the Technicians have a look at your Sentra.
Thanks for the question, Joe! Contact Kirkland Nissan, Washington again if you need anything else.